Wordze – Scammers, fraudsters, thieves!

Well this is a lesson learned:

Don’t assume that the products that ‘well known affiliates’ support on their page, is good” – you can quote me on that.

About a couple months ago, I was looking at ways on how I can improve keyword researching. I found that I needed help in that area so I decided to research about it. Eventually I had a couple of options and Wordze was one of them. I went through their site, read reviews about them, and found out that a extremely well known affiliate was using them as well – a “super affiliate” too.

So I thought, “Ok if this guy is using it, then it must be good!” – classic thought process by me, such an idiot. On top of their credentials, they also had a “FREE 14-day trial” in which I can try the program for 14 days and if I don’t like it, I can cancel. If, however, I don’t cancel they’ll charge me $X amount (I think it was $40 dollars). So I knew what I was getting into, but I had full intention of canceling before the 14 days was up.

I tried the program, followed their horrible, horrible videos on how to use their site and I had to check the F.A.Qs because a lot of their supposed “features” (which were proprietary features) didn’t make any sense to me. Instead of actually producing videos or instructions on how to read the information given, they focused on “our program can do this” type of approach.

Constantly I was asking myself “What am I supposed to do with this info?”, “How can this help my campaign”, and the questions just kept pouring. Mind you, this happened in a span of a week, so I actually gave it a shot. If it wasn’t for that weak endorsement on that “super affiliates” page, I wouldn’t have gave it so many efforts on trying to make it work.

Eventually I gave up. I said forget it, I’m going to cancel this before they charge me. So I search on how to cancel my subscription and luckily they had an F.A.Q about it. It clearly states:

Go to your ‘Account Management’, and click on ‘Cancel Subscription’ “.

To my surprise, my Account Management page didn’t have a “Cancel Subscription” button. So what I did was the next best thing, or so I thought; I emailed them requesting to cancel my subscription.

A week goes by and I notice that I’ve been charged $40 from Wordze. I was livid! I emailed again, and again, and again to cancel my subscription because I still didn’t have that stupid “Cancel Subscription” button. Still no response from anyone on their support team. Also, just to make this clear, they clearly state that in order to cancel the subscription, I would have to press the “Cancel Subscription” button, even if its through paypal, because if I just cancel through paypal “it will still be charged” (that’s directly from their site).

After weeks of not receiving an email, they’ve charged me again for another month. I should have called Better Business Bureau on their ass! Charged me twice! So I said “Forget this, I’m canceling through paypal, and if they charge me again, I’ll report it!”. Now I just have to wait to see if they do, it’s coming up so I’ll keep you guys informed.

So, lesson for today kids, do your own research and don’t follow what other affiliates support – except mine of course ;)

About -g-

Comments

  1. Ba says:

    Well you are not the only one who got suckered by this lousy tool. After signing up for the free trial I took wordze for a spin and within a few minutes concluded it was totally useless (at elast for my purposes) and was in fact performed far shabbier than many free tools that I use.

    So I did the very next logical thing which was to cancel the free trial. So you can imagine my absolute surprise when I discovered that sometime during the following month my account had been billed $38!

    Wordze is such a lousy tool (that has apparently been around since 2006) even its authors are aware of the fact so their only hope of making money from wordze is to offer affiliate marketers large residual commissions to sing the praises of this bogus tool…

    …But the main method though which wordze makes money is by surreptiously and unethically locking a free trial subscription to automatically upgrade to the paid $38/month subscription!

  2. Brent says:

    I just cancelled my wordze subscription through paypal with 5 days left of the free trial. Like you I couldn’t find anywhere on the site and emailed them about it through their website support.
    Please let me know if you still got charged after cancelling through paypal. I wrote myself a reminder to check to see if i still get charged after July 25th.

    Thanks and good luck!

  3. -g- says:

    Brent,

    Although it says on the Wordze site that “cancelling through paypal, won’t cancel it”, Im happy to report that I have not been charged since then.

    Still bitter about the whole thing. At least you got out of it!

  4. Brent says:

    Okay, thats good to know, I will still make sure as it seems that they really aren’t trust worthy.

    Not a good way to run a company! Sorry for your bad experience with them, did you ever contact that better business bureau or anything like that?

  5. -g- says:

    No I didn’t get around to filing a report on them. I wish I did but it wasn’t worth my time, I just hoped people would learn from my mistake!

  6. Brent says:

    I checked my bank account and paypal and no charges so far. It’s been over a month so the free trial should be up and I assume I would have been charged by now if i was going to be. Thanks for the help!

  7. Ty says:

    Yeah, I signed up for this trial, and then went to cancel after two days. No “cancel subscription” button, multiple emails to customer support ignored, and twice now they’ve tried to charge me $40. I haven’t kept any money in that account, but it’s absolutely infuriating.

    Peace
    Ty

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